Support Center
Documentation, frequently asked questions and official contact. We reply as fast as possible on business days.
Help topics
Licenses & plans
Purchase, activation, key resend, upgrades, domain changes and quotas.
Plugin install & activation
Minimum requirements, PHP version, ZIP upload and common activation errors.
Page cloning
Static vs Dynamic, Playwright, Offer Map, Crawler, SSRF issues and timeouts.
Validation & payments
Stripe, Pix, Hotmart, Kiwify, Eduzz, Braip, Monetizze and payment confirmation.
Billing & invoices
Receipts, refunds, 7-day guarantee and optional renewals.
Integrations
Supabase, Edge Functions, WordPress REST/AJAX, Facebook API/CAPI and Google Analytics.
Frequently asked questions
How do I activate my license?+
In the WordPress dashboard, go to CloneShield → License, paste your CS-XXXX key and click Validate. Licenses are only released after confirmed payment. If you purchased via Hotmart/Kiwify, use the key emailed there.
What is the difference between static and dynamic cloning?+
Static uses HTTP fetch + DOMDocument and works on nearly any WordPress host. Dynamic uses Playwright running on our servers, executes full JavaScript and clones React/Vue/Next.js/SPA. Dynamic requires the Elite plan.
Can I use on WordPress Multisite?+
Official multisite support is not yet certified in this version. We recommend single-site installations. Multisite is on the roadmap.
Is cloning legal? Do I have permission?+
You are responsible for ensuring you have authority to clone and publish target pages. Always use pages you have rights to (your own landing pages, producer authorization or applicable fair use). We do not provide legal advice.
How does the guarantee work?+
7 calendar days. If the product does not meet your expectations, email us with details and we will resolve it or issue a full refund.
My payment was approved and the license has not arrived. What now?+
Check your spam folder. If still missing, send purchase email, transaction ID or taxpayer ID to suporte@cloneshielder.com and we will locate your license within 1 business day.